The following terms and conditions (the "Agreement") administers the use of the alexanderfyoung.com website and services (“Services”) advertised and available on or at the alexanderfyoung.com website (the "Website"). The Website is owned and operated by Meddicle LTD ("The Company"). The Website is offered subject to your (the "User" or "you") acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be modified and published from time to time on the Website by The Company – including, Pricing, Refund, Privacy Policy and others. If you do not agree to this Agreement, please refrain from using the Website.

The Company offers a refund policy adhering to the policies mentioned below.

Access & User Information In order to purchase services on the Website, the User may fill the contact form on the Website (including filling out all required personal information). The User must notify The Company immediately of any breach of security or unauthorized use of its account. The Company may change, suspend or discontinue the Services, Products, fees, charges and terms at any time, including the availability of any feature or content. The Company may also impose limits on certain features and Services or restrict User's access to parts or all of the Services without notice or liability. The User certifies to The Company that if the User is an individual (i.e., not a corporation), the User is at least 18 years of age. The User also certifies that it is legally permitted to use the Website, and takes full responsibility for the selection and use of the Website. This Agreement is void where prohibited by law, and the right to access the Website is revoked in such jurisdictions.

Modifications The Company reserves the right, at its discretion, to modify this Agreement, fees, charges and terms at any time. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Website by the User following such notification constitutes the User's acceptance of the changes in the terms and conditions.

Payments and Fees The Company may save User’s credit or debit card information, unless the User notifies The Company otherwise via email.

By accepting this Agreement, the User is confirming that it is legally entitled to use the means of payment tendered and, in the case of card payments, that the User is either the cardholder or have the cardholder's express permission to utilize the card to effect payment. The Company may refuse to process a transaction for any reason or refuse Service to anyone at any time at The Company's sole discretion. The Company will not be liable to User or any third party by reason of refusing or suspending any transaction after processing has begun.

Unless stated otherwise, all fees and payments are quoted in the GBP, UK Pounds. The User is responsible for paying all fees, payments and applicable taxes associated with our Website and Services.

Online Payment Security The Company uses the secure Payment Gateway for its online credit card transactions. All online credit card transactions performed on this site are secured payments. Payments are fully automated with an immediate response.

Your complete credit card number cannot be viewed by The Company or any outside party.

All transactions are performed under 128 Bit SSL Certificate.

All transaction data is encrypted for storage within bank-grade data centres, further protecting your credit card data.

Refund Policy However, if you are not completely satisfied with your purchase for a valid reason, you may initiate a refund for the purchase. Please see below for more information on our refund policy. Refunds are generally not allowed after services have transpired unless at the discretion of The Company.

Initiate a Refund

All refunds must be initiated within thirte (30) days of the purchase date.

Refund Criteria

To qualify for a refund you must: 1. Have complete an online course as tracked by learning analytics showing completion of each video and modules exclusing bonus content. 2. Not have downloaded any videos or non-refundable content such as ebooks, Notion templates etc this is tracked via the course system 3. Have engaged with the product for at least 15-days

Refund Process

To initiate a refund, please email the Shiken customer service at hello@shiken.ai

Refunds

After inspection, we will process your refund. Please allow at least five (5) days from the receipt of your purchase to process your refund. Refunds may take up to 10 days to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.

General No agency, partnership, joint venture, employee-employer, relationship, etc. is intended or created by this Agreement. You acknowledge that you have all the necessary permits to grant us with User’s personal data to fulfill this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement.

Questions If you have any questions concerning our fulfillment policy, please contact us prior to purchase at:

alex@alexanderfyoung.com